What Our Clients Say...

Client Testimonials

We had a wonderful experience working with Nina and OKAY.com for our recent house move. Nina had a great perception of what type and style of accommodation we were looking for and was quick to source some good options, one of which we quickly secured with a very smooth negotiation and signing process. Her local knowledge of Discovery Bay and great people skills were particular services much appreciated by us during our recent house-hunting.
lulu and morten lisse
4.9 / 5.0
Nina Schulte-Mattler
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It was a great experience working with Nina and OKAY.com, not only did she understand our needs she made sure all details were organised, making sure our move was as smooth as possible. I'd recommend her to anyone.
emma richards
4.7 / 5.0
Nina Schulte-Mattler
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The one thing I wasn't looking forward to coming back to HK after 3 years spent in London was apartment hunting. I know how bad the offering can be and how time consuming it can get. But Jayde actually made it a very enjoyable experience. She was just amazing, she understood my needs from the beginning, and actually followed my requirements to shortlist a selection of flats (she actually only had to show me 2, both of which I liked, so I had to make a tough decision!). Jayde and OKAY.com are by far the best real estate service I've ever used. Everything was just perfect from the beginning to the end: personalized, fast, efficient and professional! Can only recommend them! And the next time I need to find a new place I know who to call!
alex talpaert
4.9 / 5.0
Jayde Pamuk
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After making the difficult decision to move flats, I found Jayde who managed to find the perfect flat for me within an amazing timeframe! Jayde is incredibly knowledgeable about the rental market, has a portfolio of great listings, and is one of the most responsive and thorough individuals I have worked with! I would recommend Jayde and OKAY.com to my closest friends and associates in a heartbeat! Huge thanks to Jayde and the team!
rachel adams
4.5 / 5.0
Jayde Pamuk
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Nina Schulte-Mattler as well as OKAY.com as a whole did a brilliant job finding my first flat in Hong Kong. Nina is a very respectful, attentive and efficient partner. Every single inquiry was answered promptly and clearly. Nina placed me into my new home in less than a week and arranged everything that was needed, prepared the paperwork and explained it to me very comprehensively so I just had to sign and move in! She even got me the flat for a better price, I really didn't expect it! I will definitely be asking for Nina's assistance when I next have to move!
dr thomas pecnik
4.5 / 5.0
Nina Schulte-Mattler
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Nina is brilliant and super efficient and made moving to HK so much easier for us! She quickly grasped what we were looking for and did a fabulous job in finding us the most convenient and safe place to live in a short span of time. Nina has been very friendly and helpful with questions we had regarding life in HK, which helped us with schooling and other decisions. My son started calling her "Nina, mommy's friend" and I felt the same way about her. It was easy to trust her! She is a great agent and we can honestly recommend her!!!
hirut allen and scott allen
5 / 5.0
Nina Schulte-Mattler
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My wife and I relocated to Hong Kong in 2016 from the Cayman Islands. We spent a few weeks in Hong Kong looking for possible locations in May 2016 and having decided on Discovery Bay asked Nina to help us find a perfect premises for our needs.Nina showed us a selection of properties that all met the specifications, helped us chose one, negotiated an arrangement with the landlord and another agent, organised all the paperwork, sorted the opening of utility accounts, picked up the keys and checked the property, met us when we arrived and welcomed us to DB. She kept in touch during our first month to ensure all was well and was full of useful advice. I can't recommend her highly enough. Outstanding level of service from a thorough professional and charming lady.
simon hinshelwood
4.7 / 5.0
Nina Schulte-Mattler
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From the beginning of the process of finding a flat to rent to the thankfully quick end, Louise was a model of energy, efficiency, good cheer and sound counsel. I wouldn't have the slightest hesitation in recommending her to anyone moving to Hong Kong or just thinking of a move--indeed, recommending her is what I will be doing.
dominic ziegler
4.5 / 5.0
Louise Garnaut
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Twenty-nine apartments and twelve agents later, I finally found Jayde with OKAY.com! Flat-hunting in Hong Kong can be tumultuous and stressful but as soon as Jayde entered the picture it all became such a breeze. I had received Jayde's contact through a colleague and within moments of initially messaging, Jayde was sending me listings to review via a full-fledged site that was user friendly and aesthetically pleasing. I selected the properties I liked and was also able to provide comments on why something was worth viewing or not to avoid wasting any more time. Upon meeting Jayde for viewings, she was prompt and ready to go with a detailed portfolio of what we would be seeing that day. Opening the door to the 2nd property we viewed, I knew this was it! Jayde had found it - my own little paradise in HK! She shared in my excitement and ensured a smooth experience through the whole process. I'll certainly be referring Jayde and OKAY.com!
kassie chapel
4.9 / 5.0
Jayde Pamuk
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Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.
jan and cindy
4.8 / 5.0
Nina Schulte-Mattler
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15/F, Wilson House, 19-27 Wyndham St., Central, Hong Kong
+852 2102 0888