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Client Testimonials

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I can't recommend Flo and OKAY.com enough. Moving in HK is difficult enough with the fast pace of the market and the worry that your agent might not have your best interests at heart. Flo has renewed my faith in property agents! Not only did she pay extra attention to my brief and what I wanted, she also gave me good advice. Everything was organised to a tee and she was flexible on schedules—which is so important when you work a tough day job with long hours. Flo also knew the particulars of each flat. She was also instrumental in helping me secure my flat when I knew I wanted it, advising me on how best to handle the negotiation, and helping alleviate all the stresses of moving once we did secure it. She was always two steps ahead of me in knowing what I needed and I can’t thank her enough. For the peace of mind through the process and the new home I’m happily getting settled into, she earned every penny of her fee, and I will 100% be looking to work with her again!

alessandra tinio

4.6 / 5.0

Flo Geiser

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Stephanie guided us through Clear Water Bay and Sai Kung and helped us to understand the area. She was extremely well-organised and attentive from day one, and certainly went beyond our expectations. When it came to assessing the different property options, her guidance was invaluable as Stephanie knows the area inside out. In addition, her knowledge of transaction structuring, the roles of the bank and lawyers, also made a difference, as were her insights on the neighbourhoods. With many years of experience dealing with property transactions, Stephanie certainly helped us avoid making mistakes as first time buyers in Hong Kong. Her help would be an asset to anyone looking to find a perfect family home in Hong Kong.

peter & yung b.

5 / 5.0

Stephanie van Eybergen

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Cindy has done a very good and professional job in arranging our rental at Avignon and gave good after-sales service. For example, she instantly arranged a locksmith to come around when we found that an unathorised cleaner had a key to our flat. She arranged a good tour of the Gold Coast area of at least 10 flats, and from that we chose one which we are now in. Cindy also then arranged another tour of flats to buy, which we considered, but will hold off on for now until we find a better value. We would recommend her to friends who want to move to this area. She is easy to get along with and very helpful.

jon ogden

4.9 / 5.0

Cindy Li

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My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her.

rahul jacob

5 / 5.0

Louise Garnaut

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Jayde was recommended to myself via a personnel friend. She understood my needs from the outset and ensured I secured the most wonderful property in Happy Valley. Her enthusiasm and professionalism, and patience made the process as pain free as possible. She communicates clearly about what needs to be done and has a no nonsense approach for getting the paperwork arranged and executed. We would recommend Jayde and OKAY.com to anyone looking for a new place to live in Hong Kong.

sally evans

4.7 / 5.0

Jayde Pamuk

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Cindy was the first agent to respond to me after I had made several enquiries via a few property websites. Within a few hours, she had put together a good list of properties for me to view in the Hong Kong Gold Coast area. I chose the flat that I liked, and Cindy proceeded to make all the necessary arrangements with the landlord. Cindy was great and ensured that I was able to move as quickly as possible, and also managed to get me a small discount. As my accommodation is paid by my company, I then had Cindy deal directly with my company's HR manager, who was also very impressed with Cindy’s professionalism and has since used Cindy to secure various homes for our newly arrived expat staff. I’m very happy that I had the pleasure of dealing with Cindy!

danny sadler

4.9 / 5.0

Cindy Li

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Helena understands my needs and is always well-prepared. She is also very responsive and reliable. She helped me negotiate aggressively on the rental price and also the terms to make sure my benefits are maximised. I highly recommend Helena if you are looking for an apartment in Hong Kong.

yew o

5 / 5.0

Helena Lau

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I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

margaretha de boer

4.7 / 5.0

Helena Lau

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Thank you, Alan, for helping us find us our beautiful new flat on Conduit Road. Thank you for your efficient and seamless service in showing us a great range of suitable properties and working with our tight timeline. In this business, I believe transparency and trust are of utmost importance, and you delivered on this again and again. I would certainly recommend you to my friends in the future.

carys

4.7 / 5.0

Alan McKenzie

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Janis is professional and at the same time personable. She made the otherwise daunting task of finding a new home smooth and easy for our family. She is also very resourceful and helped us transition into the new flat without a hitch. Would recommend her service to anyone in search of real estate expertise.

jen & jc

4.5 / 5.0

Janis Tsim

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