Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
I just wanted to thank the team at OKAY.com for the numerous viewings you organised. Within two weeks of posting my property for rent, you found me a tenant! I am especially grateful to Claire Hunter for all the effort, help, and involvement she offered in assisting me to ensure the handover went as smoothly as possible. Claire, you were extremely thorough and efficient! It was a pleasure working with you and I hope to do so again in the future.
4.6 / 5.0
Lala is very professional and organised. She is extremely knowledgeable and helpful and listened to what we wanted from our new home. She helped set up our utilities and managed all the paperwork ensuring we understood the information in the documents. Lala is patient and kind. I would highly recommend Lala to anyone.