Phenomenal service, forthcoming and truly caring even though we only took up an inexpensive rental flat, she was there every step of the way and did the extra mile whenever opportunity arose like for i stance to let the first furniture delivery in when we were not yet as we were still stick in our old place. she received our delivery in the new flat as we couldn’t make it. she follows up with all parties and her responses are prompt and helpful. really a great experience and we will sure come back to her.
4.7 / 5.0
Jan
Yohanita Tajuddin (Sayaka)
We would like to thanks to Nita-san. She helps us looking for a new apartment in Kowloon Station and negotiating with potential landlords. Appreciate her efficient follow up and professional advice.
4.6 / 5.0
Ms. Emily WUN
柯家如
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.