Jessica has been super helpful since she started assisting us, and she is always polite and patient, and I find her to be incredibly genuine and honest in my dealings with her, which is a rare quality in real estate agents these days. She is also very knowledgeable and responsive, and I will not hesitate to contact her again for any future assignments.
4.5 / 5.0
Mr. Daniel Ng
Nina Schulte-Mattler
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
Nina Schulte-Mattler
We recently moved from the UK to Hong Kong and Nina was our estate agent. Nina was very professional and knowledgeable about Discovery Bay and understood what we wanted straight away, finding us several properties that met our requirements. We found Nina extremely approachable, and always willing to go the ‘extra mile’ in helping us to find our perfect property. Above all, Nina made us feel really welcome within the local community and helped us settle into the Hong Kong/Discovery Bay way of life. We would not hesitate to recommend Nina to anyone looking for a high quality service.