FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.
4.6 / 5.0
Mr. David ZEBROWSKI
Rosa McCann
Rosie McCann, is the most professional Real Estate agent that we have been fortunate to work with over the past 22 years in Hong Kong. She was extremely professional, responsive, hard working and transparent throughout the entire process searching for our rental property. Whilst our brief changed during the search she was agile and worked tirelessly to find us the perfect property. During the negotiation stage the communication was frequent and prompt we always felt she was getting us the best deal possible. The documentation and tenancy agreement execution stages were thorough and seamless. The property handover was handled with utmost competence and it was clear her repour with the landlord/property manager made it effortless. Worthy to note that we were pleasantly surprised at the value add services from the Okay team to coordinate our utilities setup in the new property. We would highly recommend Rosie to anyone and without doubt for our future real estate needs she will be the
4.7 / 5.0
Mr. Timothy James THREKELD
張德琬
I am writing to you about my outstanding experience with Joanne Cheung.
Joanne has been a Godsend! I needed to relocate to Hong Kong for work. Thanks to her guidance, patience, tenacity, and consummate professionalism, I was able to secure the MOST beautiful apartment in all off Hong Kong!! She took care of vital communications to the landlord to ensure I would succeed. She took videos, answered dozens of my questions. She was available morning, noon, and night. She went so above and beyond. Her work effort is unparalleled.
You have an incredible colleague in Joanne Cheung. I work with hundreds of professionals globally. She deserves to hold a very high position at the agency. She should train others and take very high commissions. She is truly special.
I am exceedingly grateful for her time and effort. I will recommend her and Okay.com to ANYONE who is looking for property in Hong Kong.