From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
We first contacted OKAY.com in June 2016 as soon as we knew we were moving to Discovery Bay from abroad. With Nina’s understanding of our wants, needs and concerns the whole house hunting experience in a foreign place couldn’t have been smoother or more stress free. Every doubt, paperwork, law and other local bureaucracies were explained to us promptly. Without Nina's commitment, professionalism, dedication, efficiency and DB knowledge we wouldn’t have found the perfect home for our family. We cannot thank her enough and I will always recommend Nina and OKAY.com to family and friends.
Sally was a great help arranging our lease, particularly with the back-and-forth negotiations between us and the landlord. She was very attentive, organised, professional and friendly. Everything was quite smooth and we are very pleased. We would be happy to recommend Sally - thanks again for all of your help.