The Mount Austin

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Flo has been an absolute a pleasure to work with. She ensured we only saw relevant apartments that met our criteria and always exhibited the utmost patience and wore a cheerful smile! And it didn’t stop once we found a place. Flo continued to help with additional items to do with the move (movers, utilities and more). She went above and beyond, helping guide us every step of the way. We are very thankful to Flo for her help during our home search process – she is absolutely great!

Thank you once again, Helena, for all her help which was much appreciated. We will definitely be back in touch with her should we be planning to move again in future!