Tommy is an excellent property agent. He helped to install gas, electricity, water installation of my place and was very responsive and responsible. I appreciated his service and honesty.
4.6 / 5.0
Ludivine was excellent to work with and extremely helpful and responsive. She listened to my requirements for an apartment and followed up on our requests to see flats we saw online. She did not waste time on unsuitable ones. She was always available to respond to WhatsApp messages and replied promptly. Her feedback was honest and realistic and most importantly, I never felt pressured to take whatever came along, unlike experiences we have had with other agents over the past 19 years I have been in Hong Kong. I would certainly use her again and recommend her to other friends or colleagues looking for a real estate agent.
4.8 / 5.0
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.