The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
She was patient, polite and really listed to our needs. Most importantly, she acted quickly! Apparently we got our deposit in 1 hour prior to another possible tenant’s offer. Thanks to Nicole we got the flat we wanted!
4.7 / 5.0
Flo was fantastic! She took the time to understand all of our expectations and found the best properties to meet those. She was also very candid and coached us through our expectations. By having a more honest set of expectations & requirements, we were able to see opportunities in properties that we would have initially rejected for not meeting ALL of our requirements. In the end, we ended up with an amazing apartment that we are so grateful to have found. Flo is an amazing agent and we've already started recommending her to friends.