Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
My family recently relocated from Sydney to Hong Kong and the thought of finding somewhere to live that suited my needs was daunting. Fortunately, Nicki Perry at OKAY.com was recommended to me by three people in different networks, and after making contact with Nicki, the whole process became a lot easier. Nicki has lived in Hong Kong for 15 years and knows the market extremely well. In particular, and most importantly for us, she understands the needs and expectations of expats and can provide a targeted shortlist very quickly. I could not recommend Nicki more, she is an absolute delight and she goes above and beyond to ensure that you're happy with your decision. Nicki spent two days taking my wife and two (active!) toddlers on apartment inspections and managed to laugh and smile the whole time. Not to mention the time she spent with me showing me around before my family arrived. Nicki is definitely the best in the business.
4.7 / 5.0
Dean and Marnie Shaw
Cindy was the first agent to respond to me after I had made several enquiries via a few property websites. Within a few hours, she had put together a good list of properties for me to view in the Hong Kong Gold Coast area. I chose the flat that I liked, and Cindy proceeded to make all the necessary arrangements with the landlord. Cindy was great and ensured that I was able to move as quickly as possible, and also managed to get me a small discount.
As my accommodation is paid by my company, I then had Cindy deal directly with my company's HR manager, who was also very impressed with Cindy’s professionalism and has since used Cindy to secure various homes for our newly arrived expat staff. I’m very happy that I had the pleasure of dealing with Cindy!