Helena was extremely helpful and responsive. She worked hard to fully understand our needs and tailor the viewings accordingly, so we didn't waste any time looking at unsuitable properties. Although we eventually decided to renew our current tenancy, Helena's advice was invaluable in helping us better understand the market. We would highly recommend her!
4.5 / 5.0
Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.
4.8 / 5.0
Jan and Cindy
Stephanie van Eybergen
We have been extremely impressed with the way Stephanie has handled the marketing and promotion of our house in Clearwater Bay. Stephanie kept us in the loop with updates on client visits and feedback both from her clients and with her own creative ideas as to how we could improve the property for future tenants. With an extremely efficient and courteous approach. we felt Stephanie made the house a priority and offered first class attention to detail and client service. Following a fallow period using other agents, Stephanie and OKAY.com generated a high footfall of potential clients and we found excellent tenants in a short period of time. We would have no hesitation in recommending Stephanie to anyone else looking, as a tenant or owner. Stephanie also introduced us to a local Management Agent who is now looking after the property on our behalf and proving to be a very welcome resource.