Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Jayde was recommended to myself via a personnel friend. She understood my needs from the outset and ensured I secured the most wonderful property in Happy Valley. Her enthusiasm and professionalism, and patience made the process as pain free as possible. She communicates clearly about what needs to be done and has a no nonsense approach for getting the paperwork arranged and executed. We would recommend Jayde and OKAY.com to anyone looking for a new place to live in Hong Kong.
4.7 / 5.0
Carment is very professional and helpful in the process and we particularly liked his open and honest approach. We would highly recommend Carment as our preferred agent to friends and family.