I am satisfied with the professional service provided by Shirley Li of OKAY.com. She is very efficient, patient and helpful. She helped me find a good tenant and hit reasonable price. I will definitely refer her to my friends and contact her again if I have property for lease or sale.
4.9 / 5.0
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
Fiona was such a great help to us when relocating to HK. From getting a shortlist together, multiple viewings, negotiating with the landlord for the rent of our chosen apartment, to helping us moving and setting up utilities, she was a huge help. We literally could not have done it without her I would not hesitate to recommend Fiona and OKAY.com to anyone in the hunt for an apartment in HK.