16-20 Pokfulam Road 薄扶林道16-20號

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

This is the second time I work with Dawson. He has been great and very helpful! He is patient and listens to my needs and what I’m looking for. He is also very detail oriented and I would definitely recommend him!

Cindy was the first agent to respond to me after I had made several enquiries via a few property websites. Within a few hours, she had put together a good list of properties for me to view in the Hong Kong Gold Coast area. I chose the flat that I liked, and Cindy proceeded to make all the necessary arrangements with the landlord. Cindy was great and ensured that I was able to move as quickly as possible, and also managed to get me a small discount. As my accommodation is paid by my company, I then had Cindy deal directly with my company's HR manager, who was also very impressed with Cindy’s professionalism and has since used Cindy to secure various homes for our newly arrived expat staff. I’m very happy that I had the pleasure of dealing with Cindy!