Heike was very professional and asked the right questions to know exactly what we were looking for.
4.6 / 5.0
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Upon helping us find a new flat to rent, Vincent made sure he understood exactly what we were looking for and did careful due diligence on each apartment he showed us. Because I am pregnant, he understood what we needed in a new flat and did not waste our time showing us properties that did not fit our criteria. He was very thorough in his search and honest with feedback on each building.
He helped liaise between us and the landlord and helped to negotiate the price to fit our budget. We were extremely pleased with how quickly and easy our search went due to Vincent’s strong work ethic. He was quick to return our calls and meet us if we needed anything! We highly recommend Vincent as he really was a pleasure to work with. We have already referred two friends to him as we were very impressed with his skills and knowledge of the market. Thank you Vincent!