I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
We were really struggling on looking for ideal home until met Shirley. She’s always very responsive and clearly understood our requirements. Everything went quite smoothly and super efficient with Shirley’s help! We even found multiple places we really like! After signing the contract, she still helped us on detail arrangements with landlord and also utility stuff. Really appreciate that we have such a responsible, detail-oriented, and good taste agent like Shirley to lead us to this happy ending.
4.7 / 5.0
Kim helped us find our village house following our relocation to Hong Kong. She was extremely responsive and helpfully throughout the entire relocation process – helping us to shortlist properties according to our requirements before the relocation and showing us through many suitable options during our visit. She also helped us understand the locations of the various properties and the pros and cons of each – considerations that we would not have thought of being new to Hong Kong.
We were so impressed with Kim’s service that we have already recommended her to another colleague who is relocating to Hong Kong.