Don was professional and knowledgeable in his approach to my property search. OKAY.com had been recommended to me by a colleague for its efficiency and great customer support which very much proved to be the case. I also appreciated the ‘after sales' service that Don provided in addressing my concerns about multiple small defects. I have never used the service of agents in the past, or more precisely, the very few experiences I had in Europe were not very positive with agents applying a lot of pressure to ensure I signed the agreement while making promises that were never held. My experience with OKAY.com was very refreshing in comparison and I would highly recommend Don's services to others looking for a new home in HK!
4.7 / 5.0
The flat I found was quite different from the one I had been originally looking for. Dorothy was able to adjust expectations from both the landlord and my side to find a mutually acceptable arrangement. I thank her for being of great assistance.
4.7 / 5.0
Shirley has been very available throughout the procedure; no matter viewing or Whatsapp at any time (day and evening) during several weeks to answer our questions, and get good deal for my home.
She fought for us to get the keys earlier than the expected entry date to facilitate our moving out, and she managed to get HKD 2,000 cleaning fees for us from the landlord. She also helped us to handle the utility bills, which significantly saved our time.
I thank Shirley for her time, availability and kindness. It has been a pleasure dealing with such a nice person. I am sure will introduce my friend to Shirley:)