I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Andrea Adams Ott
Andrea was extremely helpful, diligent and her feedback was very timely. I would highly recommend her.
4.6 / 5.0
Mr. Theodore MUNSTER
To whom it may concern. We engaged Dorothy Poon from OKAY.com to assist us in finding an apartment with a rooftop in Wan Chai, Mid Levels East and Happy Valley. Dorothy presented us with a good selection of available properties in the price range we indicated. She has been very professional and friendly throughout. She has given us sound advice to engage in a lease in apartment that really meets our wishes. We are very pleased with the property and will engage her in the future for upcoming extensions of lease.