I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Tommy understood exactly what type of apartment my husband and I were looking for. He was always available to answer our queries and was extremely helpful in helping us through the whole process of finalizing an apartment in Hong Kong. We have already recommended Tommy to my husband's HR department since they were looking for a good real estate agent.
4.6 / 5.0
Ms. Shrutti SIRSALEWALA
Tommy is very attentive and listens intently. He has helped me tremendously the last couple of weeks and I could not fault his service. Highly recommended.