I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Ludivine was absolutely perfect! She was super responsive and helpful, we had a great deal because of her nego and we are super happy!
4.8 / 5.0
Mr. Mathieu BOYER
Vincent struck us as one of the most friendly, resilient and knowledgeable personality there is amongst the plethora of Estate Agents available in Hong Kong. He was able to understand out complex needs very quickly and provide a level of customer service that made all the difference to us. Despite setbacks aplenty around the many flat visits that we made, Vincent kept us on track whilst keeping a good sense of humour about it all - until we finally found the perfect place to call home!