I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Max found my first apartment in Hong Kong, she is extremely helpful. She started the work well before we landed the city. She provided me with all the market information on the city before we started shortlisting properties for viewing. Max has demonstrated her utmost professionalism in helping us to select our apartment and both my wife and I are truly satisfied with her service. Thank you Max!
4.7 / 5.0
We have been very satisfied with the professional service provided by Shirley Li of OKAY.com. She is efficient, helpful and provided excellent follow through with the sale of our flat.