Liza is very efficient, proactive and professional with a good understanding of what customers expect. She excels in understanding my expectations. Some agents show us what they want to sell, and not what the client is looking for. In contrast, Liza is friendlier, more knowledgeable, and more focused on customers' requirements.
4.5 / 5.0
Director of Project Services
I can't recommend Flo and OKAY.com enough. Moving in HK is difficult enough with the fast pace of the market and the worry that your agent might not have your best interests at heart. Flo has renewed my faith in property agents! Not only did she pay extra attention to my brief and what I wanted, she also gave me good advice. Everything was organised to a tee and she was flexible on schedules—which is so important when you work a tough day job with long hours.
Flo also knew the particulars of each flat. She was also instrumental in helping me secure my flat when I knew I wanted it, advising me on how best to handle the negotiation, and helping alleviate all the stresses of moving once we did secure it. She was always two steps ahead of me in knowing what I needed and I can’t thank her enough. For the peace of mind through the process and the new home I’m happily getting settled into, she earned every penny of her fee, and I will 100% be looking to work with her again!
4.6 / 5.0
It is our pleasure to recommend Heike when searching for an apartment in Hong Kong. She offered a great choice of apartments and understood what we were looking for which made the search that more efficient. Additionally, Heike had great knowledge about the area, supported us with the decision making and all the formalities. The process was made very efficient for us and we appreciated that she is very structured, on time, fast to respond – all the small things that makes it so much easier.