Kerstin immediately impressed me with her ability to interpret my preferences and needs. She is certainly a professional with great experience and in a short time manages to propose the best solutions available. She is empathic and proactive. So far my best experience with a property agent in HK
5 / 5.0
Mr. Fabrizio MONTANARI
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
鄧小媚
Dear Josephine,
You have been a godsend agent to us. Thank you for the clear communication right at the beginning and working with our schedule, Paris time, HK time.
As soon as we touched down, you have organised a few flats for viewing. We really appreciate the care you took to listen to us. I have never come across an agent so organised as you, you always come prepared.
When we stubbornly narrowed our focus on the Repulse Bay towers, you delivered to us the perfect property at the right time!