Excellent customer service, responsiveness and professionalism. It’s also why I recommend him to friends here in HK.
4.9 / 5.0
Ms. Esther SPRAGUE
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
Shirley has been incredible with all her hard work and I have not met an agent that has managed to bargain such a great rate for an apartment with 20% off from market. She has been updating me and been very thorough in finding me the right apartment that suits my needs even in challenging times like now. I am so grateful with her help:)