I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Kim has been a massive help to our family -not only helping us to find a house and complete the necessary paperwork but also helping us to settle into life in HK.
We can’t thank her enough for her expertise in helping to guide us through an unfamiliar rental process as well as providing contacts such as a curtain provider, a handy man and even a babysitter. We would thoroughly recommend anyone moving to the Sai Kung/Clearwater Bay Area to reach out to Kim for help and advice.
4.5 / 5.0
Mr. Chris BAINBRIDGE
Head of Prime Brokerage & Clearing, Asia
We moved to HK in early April and with new work, children's admissions and finding a new apartment in a short time frame it was all turning out to be a great challenge. We worked with a handful of agents but when we met Don it was a very different interaction. Don was much more structured and clear in his communications and I never felt like I was being pressured to make a decision. Don was very professional in managing our rent discussions as well as tending to smaller items regarding the condition of the apartment. He gave excellent advice on general practice throughout the process and has been a continuous source of assistance even after we moved in.