A quick note to say thank you for the help in our recent letting in Tai Hang, your assistance, professionalism, delivery, and directional advise with this rental was AAA+. There was not a query or question on the many steps or the best way to approach these that you could not assist with. We will no doubt be in contact for more advice but to this stage your services were second to none and helped our family find the perfect spot in record time.
Thank you again and please do share this with your business OKAY.com and other clients so such professionalism and service is noticed and used by many more (we certainly will recommend you to any asking).
5 / 5.0
Justin and Stefanie
Nina Schulte-Mattler
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
梁靜儀
Cherie is an amazing agent. She enquired about my requirements, was patient right from the start and was exceedingly selective in showing me the right listings that matched my requirements. Cherie did not push the transaction even though it was quite clear I had a strong preference for one of the apartments she showed me; instead, she expressed openness to consider the pros and cons with me and helped me settle my choice. Cherie is kind, well-spoken and understands the area well. Finally, the paperwork was prepared and presented in a timely manner; it was accurate and all of the formalities were completed promptly. I would be happy to recommend Cherie and OKAY.com to any of my colleagues.