Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
Sonam Thadani
We cannot recommend Sonam highly enough! After being served early notice by our landlord, we were incredibly stressed about finding a new home in such a short timeframe. From our very first conversation, she put us completely at ease.
She took the time to understand exactly what we were looking for, asking us for a detailed wish list rather than just sending us endless property listings. Then she somehow worked magic! We only viewed two apartments, and within a week we had found our perfect new home.
The entire process was seamless, efficient, and completely stress-free. This was, without a doubt, the easiest move we’ve ever made. She was responsive, organised, honest, and genuinely had our best interests at heart throughout the whole journey.
If you’re looking for someone who truly listens, understands what you want, and delivers beyond expectations, look no further. Thank you for making what could have been an incredibly stressful experience such a positive one. We are so g
4.9 / 5.0
Neha
方一漣
Tammy went above and beyond in helping us find and settle into our new home! Having an electronic lock was one of our top/mandatory requirement but it wasn’t easy to find a suitable lock due the unusual shape of the door. Tammy reached out to a lot of contractors and lock companies and managed to find us a suitable one in the end. This is only one of many examples of her great service and there’s not doubt that she’s the best agent that I’ve worked with so far.