I am writing to praise and express my appreciation with the work of Dorothy on one of our residential properties on Hong Kong Island. We are a property investment company and we have been working with numerous agents. Dorothy impressed me a lot with her professionalism, efficiency and kind personality. The handover report is done perfectly with all the nicely taken pictures and captured all the necessary information in full details. Her after service follow up really impressed me the most. She helps on whatever she is able to, she replies immediately, I can’t think of any other agents who will do the same as her, thanks Dorothy!
4.9 / 5.0
Dorothy is the perfect service agent, always willing to accommodate our wishes and ideas. Nothing seems too much for her. And the best, she is totally patient and not interested in a quick fix. Perfectly customer oriented.
4.8 / 5.0
Mr. Juergen Wüpper
Second time working with ruby, she’s fast and efficient, she goes out of her way to make the process as smooth and as efficient as possible. Always great to work with her, would definitely use her again and recommend her to others.