Anna was great! Very knowledgeable and personal. It was a great experience.
4.8 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Amelia went above and beyond our expectations to make our flat hunting and moving experience as smooth and stress-free as possible. With her, we found an amazing rental property that perfectly suited our needs (which we didn’t know existed!) She is the most reliable and professional agent we have ever worked with—we would recommend her to anyone looking for property in a heartbeat!