Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole was super professional, organised, efficient, and communicative in exploring different options and arranging viewings. She’s also very friendly and not overly pushy like some agents can be. And she was quickly and intuitively able to understand what we were looking for and tailor her viewing options accordingly. Will definitely recommend her to others and contact her if looking for another rental in the future.
4.5 / 5.0
I really can’t speak highly enough about Tiffany, she is a really welcoming face and capable operator not with standing the local language barriers. I will be recommending her to all my friends and I know she will make a very successful agent for OKAY.com. You have an excellent network. Thank you so much for all her efforts!!