Helena Lau 劉曉雪
Senior Consultant
S-551141
Phone
2102 0893
Language Spoken
Cantonese, English, Mandarin
Biography

A native Hong Konger who is deeply familiar with the city landscape and culture, Helena is a trustworthy and dependable partner to clients looking for a place to call home.

Helena is a process and results-driven professional with a sharp eye for detail, and worked in a number of operationally focused roles prior to entering the real estate industry in 2015. Her interest in pairing these skills with her passion for working with and helping people made for a seamless transition.

With her patient, honest and cheerful demeanor, Helena listens and delivers on her clients’ wishes while maintaining the strongest ethical principles and achieving win-win situations for all transacting parties.

Helena graduated from San Jose State University with a degree in Computer Science and is fluent in English, Cantonese and Putonghua. In her free time she enjoys watching movies and singing karaoke.

Client Testimonials
I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with. As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.
Xu Minji
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
Graham MacLean
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.
Graham MacLean
I am very pleased with the agency services from Helena. Helena is professional, efficient and detail-minded; she can also clearly communicated between the landlord and tenant which speed up the negotiations. I certainly would recommend her to my friends who need agency services with their properties.
Mrs. J. Lee
I would like to thank Helena Lau who took the time to listen to my requests and take me around many areas to show me properties! I would like to recommend her for her patience and her great help ! Thank you, OKAY.com and Helena.
Ms Fabienne Offe
Thank you once again, Helena, for all her help which was much appreciated. We will definitely be back in touch with her should we be planning to move again in future!
Liane
Helena was extremely helpful and responsive. She worked hard to fully understand our needs and tailor the viewings accordingly, so we didn't waste any time looking at unsuitable properties. Although we eventually decided to renew our current tenancy, Helena's advice was invaluable in helping us better understand the market. We would highly recommend her!
Liane Cresswell
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!
Margaretha de Boer
Helena understands my needs and is always well-prepared. She is also very responsive and reliable. She helped me negotiate aggressively on the rental price and also the terms to make sure my benefits are maximised. I highly recommend Helena if you are looking for an apartment in Hong Kong.
Yew O
Helena is polite, patient, professional and detail-oriented. She consistently provides advice to the client’s best interests. She never put pressure or remarks that are inappropriate. We feel comfortable and trust Helena’s professional service.
Lydia
Recent Transactions
HK$45K 0SF Les Saisons - L'Ete (Tower 2) For Rent
No Photo
Les Saisons - L'Ete (Tower 2)
Quarry Bay
HK$45K
Incl.
Leased
HK$46K 0SF Island Lodge For Rent
No Photo
Island Lodge
North Point
HK$46K
Incl.
Leased
HK$39K 0SF Resiglow For Rent
No Photo
Resiglow
Happy Valley
HK$39K
Excl.
Leased
HK$17.8K 0SF Park Central For Rent
No Photo
Park Central
Tseung Kwan O/Hang Hau
HK$17.8K
Incl.
Leased
HK$37K 0SF Resiglow For Rent
No Photo
Resiglow
Happy Valley
HK$37K
Excl.
Leased
HK$37K 0SF 76 Morrison Hill Road For Rent
No Photo
76 Morrison Hill Road
Wan Chai
HK$37K
Incl.
Leased
HK$24K 0SF Laguna Verde - Phase 3 Costa Del Sol For Rent
No Photo
Laguna Verde - Phase 3 Costa Del Sol
Hung Hom
HK$24K
Incl.
Leased
HK$26.5K 0SF Centrestage For Rent
No Photo
Centrestage
Sheung Wan
HK$26.5K
Incl.
Leased
HK$23.5K 0SF Tagus Residences For Rent
No Photo
Tagus Residences
Happy Valley
HK$23.5K
Incl.
Leased
HK$78K 0SF Skyscraper For Rent
No Photo
Skyscraper
North Point Hill
HK$78K
Incl.
Leased
HK$28K 0SF Island Lodge For Rent
No Photo
Island Lodge
North Point
HK$28K
Incl.
Leased
HK$46K 0SF Island Lodge For Rent
No Photo
Island Lodge
North Point
HK$46K
Incl.
Leased
HK$43K 0SF The Orchards For Rent
No Photo
The Orchards
Quarry Bay
HK$43K
Incl.
Leased
HK$51K 0SF The Cullinan - Ocean Sky For Rent
No Photo
The Cullinan - Ocean Sky
Kowloon Station
HK$51K
Incl.
Leased
HK$38K 0SF The Cullinan - Star Sky For Rent
No Photo
The Cullinan - Star Sky
Kowloon Station
HK$38K
Incl.
Leased
HK$22K 0SF Warrenwoods For Rent
No Photo
Warrenwoods
Tai Hang
HK$22K
Incl.
Leased
HK$50K 0SF The Belcher's For Rent
No Photo
The Belcher's
Western District
HK$50K
Leased
HK$18.5K 0SF The Pacifica For Rent
No Photo
The Pacifica
Cheung Sha Wan
HK$18.5K
Leased
HK$42K 0SF Grand Promenade For Rent
No Photo
Grand Promenade
Quarry Bay
HK$42K
Incl.
Leased
HK$38K 0SF Convention Plaza Apartments For Rent
No Photo
Convention Plaza Apartments
Wan Chai
HK$38K
Incl.
Leased
HK$18.5K 0SF The Pacifica For Rent
No Photo
The Pacifica
Cheung Sha Wan
HK$18.5K
Leased
HK$32K 0SF The Palazzo For Rent
No Photo
The Palazzo
Shatin
HK$32K
Incl.
Leased
HK$38K 0SF Soho 189 For Rent
No Photo
Soho 189
Sai Ying Pun
HK$38K
Incl.
Leased
HK$53K 0SF The Java For Rent
No Photo
The Java
North Point
HK$53K
Incl.
Leased
No Photo
Les Saisons - Le Printemps (Tower 1)
Quarry Bay
HK$47K
Leased
HK$45K 0SF The Cullinan - Aster Sky For Rent
No Photo
The Cullinan - Aster Sky
Kowloon Station
HK$45K
Incl.
Leased
HK$54.5K 0SF The Legend For Rent
No Photo
The Legend
Tai Hang
HK$54.5K
Leased
HK$35K 0SF The Avenue - Phase 1 For Rent
No Photo
The Avenue - Phase 1
Wan Chai
HK$35K
Incl.
Leased
HK$48K 0SF Upton For Rent
No Photo
Upton
Western District
HK$48K
Incl.
Leased
No Photo
Laguna Verde - Phase 2 Villa Verde
Hung Hom
HK$23K
Leased
No Photo
Les Saisons - Le Printemps (Tower 1)
Quarry Bay
HK$39K
Leased
No Photo
The Henry
Western District
HK$42K
Leased
HK$24K 0SF Park Haven For Rent
No Photo
Park Haven
Causeway Bay
HK$24K
Incl.
Leased
HK$24K 0SF Hoi Deen Court For Rent
No Photo
Hoi Deen Court
Causeway Bay
HK$24K
Leased
HK$25K 0SF The Victoria Towers For Rent
No Photo
The Victoria Towers
Tsim Sha Tsui
HK$25K
Incl.
Leased
HK$45K 0SF The Arch - Sky Tower (Tower 1) For Rent
No Photo
The Arch - Sky Tower (Tower 1)
Kowloon Station
HK$45K
Leased
HK$38K 0SF Laguna Verde - Phase 4 Laguna Grande For Rent
No Photo
Laguna Verde - Phase 4 Laguna Grande
Hung Hom
HK$38K
Incl.
Leased
HK$34.5K 0SF Imperial Cullinan - Imperial Seaside (6B) For Rent
No Photo
Imperial Cullinan - Imperial Seaside (6B)
Olympic Station
HK$34.5K
Incl.
Leased
HK$47K 0SF The Orchards For Rent
No Photo
The Orchards
Quarry Bay
HK$47K
Leased
HK$44K 0SF 150 Kennedy Road For Rent
No Photo
150 Kennedy Road
Mid-levels East
HK$44K
Incl.
Leased
No Photo
Way Man Court
Happy Valley
HK$48K
Incl.
Leased
HK$30K 0SF Florient Rise For Rent
No Photo
Florient Rise
Olympic Station
HK$30K
Leased
No Photo
Harbour Place
Hung Hom
HK$21K
Leased
HK$32K 0SF Grand Austin For Rent
No Photo
Grand Austin
Tsim Sha Tsui
HK$32K
Leased
HK$40K 0SF Soho 38 For Rent
No Photo
Soho 38
Mid-levels West
HK$40K
Incl.
Leased
HK$50K 0SF The Arch - Sky Tower (Tower 1) For Rent
No Photo
The Arch - Sky Tower (Tower 1)
Kowloon Station
HK$50K
Leased
HK$21K 0SF Lockhart House For Rent
No Photo
Lockhart House
Causeway Bay
HK$21K
Leased
HK$34.5K 0SF Hoi Deen Court For Rent
No Photo
Hoi Deen Court
Causeway Bay
HK$34.5K
Leased
HK$45K 0SF Island Lodge For Rent
No Photo
Island Lodge
North Point
HK$45K
Incl.
Leased
HK$55K 0SF The Arch - Star Tower (Tower 2) For Rent
No Photo
The Arch - Star Tower (Tower 2)
Kowloon Station
HK$55K
Incl.
Leased
HK$31K 0SF The Orchards For Rent
No Photo
The Orchards
Quarry Bay
HK$31K
Leased
HK$57K 0SF Grand Promenade For Rent
No Photo
Grand Promenade
Quarry Bay
HK$57K
Leased
HK$25K 0SF Richview Villa For Rent
No Photo
Richview Villa
Happy Valley
HK$25K
Incl.
Leased
HK$40K 0SF Les Saisons - L'Automne (Tower 3) For Rent
No Photo
Les Saisons - L'Automne (Tower 3)
Quarry Bay
HK$40K
Leased
HK$43K 0SF The Floridian For Rent
No Photo
The Floridian
Quarry Bay
HK$43K
Incl.
Leased
HK$23K 0SF The Zenith For Rent
No Photo
The Zenith
Wan Chai
HK$23K
Incl.
Leased
No Photo
Royal Peninsula
Hung Hom
HK$26.5K
Leased
HK$40K 0SF The Cullinan - Star Sky For Rent
No Photo
The Cullinan - Star Sky
Kowloon Station
HK$40K
Leased
No Photo
Laguna Verde - Phase 3 Costa Del Sol
Hung Hom
HK$29.5K
Leased
HK$51K 0SF Grand Promenade For Rent
No Photo
Grand Promenade
Quarry Bay
HK$51K
Leased
No Photo
Bijou Apartments
Mong Kok
HK$18K
Incl.
Leased
HK$46K 0SF Le Sommet For Rent
No Photo
Le Sommet
Fortress Hill
HK$46K
Leased
HK$55K 0SF The Cullinan - Ocean Sky For Rent
No Photo
The Cullinan - Ocean Sky
Kowloon Station
HK$55K
Leased
* Above Prices are based on last asking prices
Property Recommendations
For Sale
For Rent
Building
Price
Size
Beds
Baths
Date
Coral Court - For Rent - 1173 SF - HK$ 23.8M - #397943
Coral Court 23.8M
1,173
1,382(G)
33
21.11.2021
#397943
Scenecliff - For Rent - 942 SF - HK$ 29.8M - #85708
Scenecliff 29.8M
942
1,200(G)
32
30.11.2021
#85708
Robinson Place - For Rent - 1117 SF - HK$ 30.5M - #44323
Robinson Place 30.5M
1,117
1,353(G)
32
17.11.2021
#44323
Conway Mansion - For Rent - 1300 SF - HK$ 28.5M - #1068
Conway Mansion 28.5M
1,300
1,500(G)
42
22.11.2021
#1068
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