Bellagio碧堤半島Estate 

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

"When I first met Sonam, I was blown away by her responsiveness and attentiveness to my inquiries and questions. I have been renting for a few years now so I have very specific requirements about the new place that I am looking for, and she has been very accommodating with me from the start. She is great at handling negotiations and follow-up with the landlords to make sure my experience was comfortable. Even though there were a few hiccups during the process, and none due to Sonam's fault, she was able to resolve them quickly. I would highly recommend Sonam to anyone who is looking in the market. She is a GEM."

Sonam was recommended to us by trusted friends after they successfully found their home with her around the same time we were looking for ours. She quickly understood our unique requirements, displayed good knowledge of the local market, was able to advise on neighbourhoods and narrow our search down to the properties that closely matched our criteria. We found that Sonam was not only responsive to our inquiries but proactive in her search and negotiations, and always very pleasant to deal with. Even though our requirements were somewhat challenging, Sonam displayed great patience and understanding and never tried to rush us into other properties that had compromises, unlike many other agents in Hong Kong. She was always accommodating regarding the scheduling of viewings and made herself available on short notice when necessary. We would be happy to recommend Sonam to anyone looking to find their new home.