Wah Fai House 華輝大廈

Carment is responding very fast and always on top of the things.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

We appreciated her speedy responses and market knowledge of South Side and CWB. She was very peasant to deal with and we appreciated her time. It was a shame that some of the proprieties we were negotiating did not pan out (not for lack of Andrea's or our efforts to persuade landlords). Should we move again Andrea will be our first call.