Villa Pinada 茵翠豪庭

Just wanted to commend the service of Joanne from OKAY for helping us rent our place. She was very good with all the attentions to detail that made the transaction smoothly. She answered all our question speedily and was able to give us good insights on things we were not familiar with. I have no hesitation in using her services in the future and would recommend her to my friends.

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.

Very competent, good advice and market insights, and exceptional dedication to go the extra-mile to make the transaction as smooth as possible for all parties involved. All in all, excellent service!