Very responsive with info, super clear with details and overall very very helpful
4.9 / 5.0
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
Thank you to Nina and OKAY.com for the excellent service that you provided myself and my wife in securing our rental property. Your service went above and beyond starting with spending the day with my wife Tara and then myself as we flew in and out of HK looking for properties. Your knowledge of the area, openness and transparency about what the "reasonable" rental price of the individual properties should be and the convenience of your golf cart made the experience of apartment hunting an unexpected pleasure. We will definitely recommend Nina and OKAY.com to our friends.