Taikoo Shing - Tung Shan Mansion 太古城 - 東山閣

Shirley helped me ultimately rent the dream apartment. I was very impressed by her tenacity and her grit to get things done. She knew how to position my background and story to ensure that I could beat another bidder for a rental property (even when the terms were slightly better than mine as i was told). She was also very efficient and effective in sorting out all the small details of renting including gas, water, electricity as well as sorting out insurance. Her eye for properties is also commendable, she can quickly ascertain which features are more important for the client (my wife) and happy wife is happy life.

As a single mother moving across continents, finding an apartment in HK worried me the most. However, with the incredible support of Sonam, who worked with us from whilst we were still abroad to the point of moving in, this task resulted in our dream apartment! Sonam worked closely with me first to get a sense of the type of apartment in terms of style, was able to aptly match this with listings that were in our price range. This meant that when I arrived for our initial 3 day visit to find an apartment, everything was set up for viewings. Sonam went even further to help me understand the different areas of the city, both considering my needs as a working mother, but also my daughter's needs. She even went as far as to get the bus schedule of my daughter's school and helped map the different apartments to the routes. Sonam, through her incredible communication helped me navigate all the processes even though I was located On a vastly different time zone!

Kerstin is knowledgeable, responsive, and knows how to zoom-in on what we are looking for. She tackles her job with a warm and friendly personality. Would highly recommend her to anyone hunting for their home in Hong Kong.