Gain Yu Building 橋裕大廈

Kim helped us find our village house following our relocation to Hong Kong. She was extremely responsive and helpfully throughout the entire relocation process – helping us to shortlist properties according to our requirements before the relocation and showing us through many suitable options during our visit. She also helped us understand the locations of the various properties and the pros and cons of each – considerations that we would not have thought of being new to Hong Kong. We were so impressed with Kim’s service that we have already recommended her to another colleague who is relocating to Hong Kong.

Dear Josephine, You have been a godsend agent to us. Thank you for the clear communication right at the beginning and working with our schedule, Paris time, HK time. As soon as we touched down, you have organised a few flats for viewing. We really appreciate the care you took to listen to us. I have never come across an agent so organised as you, you always come prepared. When we stubbornly narrowed our focus on the Repulse Bay towers, you delivered to us the perfect property at the right time!

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.