Pinewood Garden 松峰園

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

She was incredibly kind and caring since the very beginning. I really value her meticulosity in double checking every single detail for us. She has been close to us throughout the whole process and we feel we are in good hands.

Thanks to your company, I have recently leased my apartment at Stanford Villa by your agent Mary Yu on first viewing. I am writing to express my gratitude for her professionalism. Her intelligence, competence, diligence and demeanour make her one of the best property agents I have encountered.