Ngan Fai Building 銀輝大廈

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Jayde was a breeze to work with throughout the whole process of searching for and securing an apartment. Right from the start she was efficient and precise when it came to shortlisting apartments. Jayde was always in constant contact with us and would always respond quickly to queries. Jayde found us the perfect home to rent and it definitely showed when our son said one day “thank you mummy I love our new home!” We will only ever work with Jayde in future. Thank you Jayde for your professionalism and hard work.

Andrea was recommended to my partner and I by a friend who had previously relocated to Hong Kong. We viewed numerous apartments with a number of agents and Andrea was definitely the most in tune with our needs. Throughout the process she was very responsive. Being new to Hong Kong, Andrea was a valuable asset as an agent, but she was also most helpful by giving us tips and insights into life in HK, which definitely eased our move here.