Mint Town Terrace 明棠蒲

Diligence, professionalism and excellent service.

Professionalism. She listened and understood our needs. She provided us with numerous options. She showed she cared. She knows all the areas we wanted to see. She made appointments promptly. She communicated promptly and effectively. She represented our interests. She made referrals to support us. And after we moved in she still connects with us to continue the relationship. I will only recommend Okay.com and of course will always recommend Janis.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben