Merlin Garden 木蘭苑

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

"Working with Jane was an absolute pleasure. Her professionalism, passion and amazing market knowledge set her well apart from the few other property agents I had spoken to previously. Within minutes of meeting Jane, I knew I wanted to work with her. She positioned the property perfectly, and had a great negotiating strategy to get the best price for our sale. I have subsequently recommended her to several friends, and they are all unanimous that Jane is the consummate professional, that gets the job done, and an absolute joy to work with. She made what could be a painful process, actually quite enjoyable"

It has been a very pleasant experience working with Miss Shirley Li in finding a rental. Miss Li is an experienced, friendly and honest realtor. Once she identified our needs and interests, she offered many appropriate sites for viewing. During our viewing of properties, she offered much valuable and honest opinion for our consideration. Miss Li is quick in responding to our messages and calls which we deeply appreciated. As this is the first time we rent from a big corporate, the legal procedure was complicated, Miss Li was able to understand our feelings and offered support along the way. Moving is such a dreadful process, but with Miss Li’s great help, the stress has been lightened, and we are truly grateful for that.