Merlin Garden 木蘭苑

Kim was very responsive and showed me just I was looking for. She arranged additional viewings easily when requested and followed up on queries I had. Her local knowledge was also very useful as she made some helpful suggestions for my future use once we move in. Kim was a pleasure to deal with and I would not hesitate to recommend her in the future.

I only had a weekend to find a place when I moved to HK and I needed a realtor who was up to the challenge. Not only did Jayde exceed my expectations regarding expediency but she also made the process fun. She asked me helpful questions to get to know what sorts of areas and living accommodations would be a good fit for me, took my feedback to heart and, ultimately, knew what would work best. In fact, she grasped my needs and preferences so well that, in the end, my greatest difficulty was deciding between two places I loved! I’ve moved almost a dozen times in my life (many times internationally), and I’ve never had such a fun or smooth experience in arranging a place to live. Jayde’s knowledge of Hong Kong, her flexible, hard-working and upbeat personality and experience in the various paperwork involved in securing accommodations make her an invaluable asset to any apartment or house hunt in Hong Kong. I really can’t recommend her strongly enough.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.