Mercantile House 銓利大廈

From the beginning of the process of finding a flat to rent to the thankfully quick end, Louise was a model of energy, efficiency, good cheer and sound counsel. I wouldn't have the slightest hesitation in recommending her to anyone moving to Hong Kong or just thinking of a move--indeed, recommending her is what I will be doing.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

We had a great experience working with Shirley as our realtor. With Shirley’s extensive experience and knowledge we were able to identify, view, negotiate and close on a deal within a short period of time. She was intelligent and efficient in her approach, and was professional about the way she handled our requests. She took on full responsibility from start to finish and went above and beyond what was required of her. As an individual she is passionate and energetic person and it was a joy to have worked with her. We would recommend her to our family and friends.