Manly Mansion 文麗苑

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

We worked with Sonam to find an incredible new apartment in Sai Ying Pun. She was an absolute pleasure to work with, and we share our highest recommendation for her. Sonam knows the Hong Kong property market like the back of her hand. Aside from curating listings to suit your unique preferences, she will provide an extra layer of insight into everything from property trends, neighborhoods, and commute times to help guide your decision. But what was most memorable from working with her is that she quickly transformed from being "an agent" to becoming a friend! Touring around the city for viewings with Sonam was a true pleasure. You'll enjoy a laugh with her over a coffee between viewing appointments; she'll also take that time to really listen and learn more about you to help curate new ideas for places to see. When it came to negotiation on our chosen apartment, Sonam represented us masterfully while guiding us on the fair positions we could take to get the best deal within our budget.

I highly recommend Sonam to anyone looking to rent out their apartment in Hong Kong. She is a true rockstar! She helped me rent out my apartment twice, both during the COVID-19 pandemic when I was stuck out of the country. She went above and beyond to help me with everything, from the handover from the previous tenants to finding new tenants. She even suggested and coordinated touch-up work, helped with inventory checks, and took detailed photos and video walk-throughs. She was also great at getting prospective clients to the door and handling the entire process of coordinating viewings, follow-ups, and contract negotiations. She made the entire process stress-free, even though it should have been anything but. I would have been a total mess without her! Sonam is a lovely, positive, and pleasant person to deal with. She is also very knowledgeable about the Hong Kong rental market. I quickly came to consider her a friend, not just an agent. I can't thank her enough for all her help!