Mai Hing House 美興樓

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.

After our tenant moved out of our Pok Fu Lam flat at short notice, we were in desperate need to make a decision – sell or rent. We sought the assistance of Rosie McCann, who guided as through the process, taking into account market sentiment and irrefutable residential property data. It was clear that renting was the sensible option. Working with Rosie was seamless as she took photos for Okay.com, coordinated necessary maintenance and shortlisted tenants. We had a tenant and a contract confirmed in less than 2 months. It was a huge relief. My wife Bernice and I would strongly recommend Rosie to any prospective tenant or landlord.

Nora has been listening to our needs and was very patient even when we do not know what we were really looking for or changed our minds. She has been of very good advice during our search and knew exactly what would be available within our budget, which reassured us and made our search for a new home very efficient. Actually we started our search with several agents, but very quickly decided to work only with Nora, as she was much ahead of the others in terms of reactivity accuracy and local knowledge.