Luen Wai Apartment 聯威新樓

Jayde from OKAY.com went out of her way, even in out of office hours, to ensure I found the apartment I was looking for. She was professional, knowledgeable and helpful at all stages of the process. I highly recommend Jayde and OKAY.com if you are looking for a smooth, friendly and efficient service in what can be a bit of a minefield.

Flo has been an absolute a pleasure to work with. She ensured we only saw relevant apartments that met our criteria and always exhibited the utmost patience and wore a cheerful smile! And it didn’t stop once we found a place. Flo continued to help with additional items to do with the move (movers, utilities and more). She went above and beyond, helping guide us every step of the way. We are very thankful to Flo for her help during our home search process – she is absolutely great!

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben