Hang Shun Mansion 恒信大廈

Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.

The one thing I wasn't looking forward to coming back to HK after 3 years spent in London was apartment hunting. I know how bad the offering can be and how time consuming it can get. But Jayde actually made it a very enjoyable experience. She was just amazing, she understood my needs from the beginning, and actually followed my requirements to shortlist a selection of flats (she actually only had to show me 2, both of which I liked, so I had to make a tough decision!). Jayde and OKAY.com are by far the best real estate service I've ever used. Everything was just perfect from the beginning to the end: personalized, fast, efficient and professional! Can only recommend them! And the next time I need to find a new place I know who to call!

Suk Yin (Shirley) takes the time to understand your requirements, asks the right questions and will only suggest properties that match your requirements. She is also very flexible when it comes to arranging viewings.