Kensington Hill For Rent and Sale

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

I have been relocated from my Sydney office to HK and my knowledge of the HK rental market was next to nothing so this made me feel very nervous and anxious. […] When I was put in touch with Vincent, my perception of a property agent changed quite rapidly. His genuine character and willingness to assist in finding a property was one of, if not, the most positive experiences I’ve had to date. His attention to detail to our specific needs, in addition to the behavior he displayed in doing whatever it took to help us with our search was above and beyond. He showed that he truly cares in assisting us and did whatever it takes until we got there. I truly believe that Vincent is an asset to OKAY.com and represents all the right values OKAY.com stands for and I can’t speak highly enough of him.

Personalised approach to understanding what the customer really wanted. Very responsive and extremely involved in helping to make right choice