Hirams Villa 嘉林別墅

I highly recommend Sonam to anyone looking to rent out their apartment in Hong Kong. She is a true rockstar! She helped me rent out my apartment twice, both during the COVID-19 pandemic when I was stuck out of the country. She went above and beyond to help me with everything, from the handover from the previous tenants to finding new tenants. She even suggested and coordinated touch-up work, helped with inventory checks, and took detailed photos and video walk-throughs. She was also great at getting prospective clients to the door and handling the entire process of coordinating viewings, follow-ups, and contract negotiations. She made the entire process stress-free, even though it should have been anything but. I would have been a total mess without her! Sonam is a lovely, positive, and pleasant person to deal with. She is also very knowledgeable about the Hong Kong rental market. I quickly came to consider her a friend, not just an agent. I can't thank her enough for all her help!

When we moved house in November 2014, Alexis acted as our property agent. We had many specific demands but Alexis and her team at OKAY.com were patient and always pleasant to fulfill our requests for information and undertake various viewings. The remarkable thing about Alexis is her ability to listen carefully and only show us properties suitable for us – this might seem simple, but having used several other agents previously, having someone who "gets it" is such a relief. Alexis is also very responsive - she ensured that all requests to our new landlord were dealt with in a professional and efficient manner. The move to our new home was without any setbacks, and Alexis saw us safely through the whole process. We would definitely recommend engaging Alexis in your property search; we will do so again in the future!

As a single mother moving across continents, finding an apartment in HK worried me the most. However, with the incredible support of Sonam, who worked with us from whilst we were still abroad to the point of moving in, this task resulted in our dream apartment! Sonam worked closely with me first to get a sense of the type of apartment in terms of style, was able to aptly match this with listings that were in our price range. This meant that when I arrived for our initial 3 day visit to find an apartment, everything was set up for viewings. Sonam went even further to help me understand the different areas of the city, both considering my needs as a working mother, but also my daughter's needs. She even went as far as to get the bus schedule of my daughter's school and helped map the different apartments to the routes. Sonam, through her incredible communication helped me navigate all the processes even though I was located On a vastly different time zone!