Hoover Mansion 豪華大廈

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Quick response and understood our requirements so we didn’t have to waste time viewing multiple properties. Very easy to communicate with and we have secured a new flat.

Jayde is a gem. She was extremely knowledgeable, very straightforward and honest and has helped us with advice on much more than the apartment. Any questions that we had were always answered in a very knowledgeable way, but also always with a smile and within a few minutes. Jayde has been recommended to us with the best recommendations, but working with her has far exceeded what we could have expected. Thanks to her we have not only found a really nice apartment, but Jayden has significantly contributed to the fact that HK has become a new home for us in a very short time.